1090 Privacy Policy — How We Protect Your Personal Data
User privacy is a top priority at 1090. This document provides a detailed explanation of what information we collect, how it is used, how we store and protect it, and your rights as a user regarding your personal data. Please read this policy before using our platform.
Information We Collect
1090 collects several categories of user information to ensure our services run correctly, securely, and remain relevant to Malaysian users. The types of information we may collect include:
Account Information
During registration, we collect your username, email address, phone number, date of birth, and password, which is stored in protected form. This information is required to verify your identity and grant access to your account.
Payment Information
When you make a deposit or withdrawal in MYR (RM), we retain transaction records including the payment method used, transaction amount, and timestamp. Full bank account numbers or card details are not stored directly by the platform — they are processed through third-party payment operators that comply with financial security standards.
Device & Browser Data
We collect technical information such as device type, operating system, browser type, IP address, screen resolution, and device language. This data helps us optimise the user experience, particularly for mobile users in Malaysia.
Platform Usage Data
In-platform activity records — including games played, bets placed, pages visited, and session duration — are stored for internal analysis, fraud detection, and service improvement purposes.
How Is Your Information Used?
All information collected by the 1090 platform is used for legitimate purposes and only to the extent necessary for platform operations. The primary purposes for using your data are as follows:
Enables account registration, login, identity verification, and balance management for users.
Accurately verifies and records deposits and withdrawals in MYR.
Detecting suspicious activity, multiple account usage, and unauthorised access attempts.
Analysing usage patterns to improve the platform's interface, performance, and content.
Sending account-related notifications, transaction updates, and important service announcements.
Complying with legal obligations and regulations governing the retention of financial records in Malaysia.
Cookies, Tracking & Data Storage
Cookie Usage
1090 uses cookies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit the platform. The types of cookies we use include:
- Session cookies: Required to maintain your logged-in session while using the platform. These cookies are deleted when you close your browser.
- Preference cookies: Saves your preferred language and display settings so you don't have to reconfigure them each time you visit.
- Analytics cookies: Collecting aggregated (non-individual) usage data to help us understand how users interact with the platform.
You can block or delete cookies through your browser settings, though this may affect certain platform features.
Data Retention Period
Active account information is retained for as long as your account remains active. Financial transaction records are kept for the period required under Malaysian regulatory obligations. After an account is closed, personal data no longer needed for legal purposes will be deleted within a reasonable timeframe.
Information Sharing with Third Parties & User Rights
Sharing Data with Third Parties
1090 does not sell, rent, or disclose users' personal information to third parties for marketing purposes. However, we may share limited data with the following parties for legitimate operational purposes:
- Payment processor: Transaction details required to process deposits and withdrawals in MYR are shared with approved payment providers.
- Technical service providers: Server infrastructure providers and technical support staff may have limited access to data for system maintenance purposes.
- Statutory authorities: Where required by Malaysian law or a court order, we may be obligated to disclose information to the relevant authorities.
User Rights Regarding Personal Data
As a 1090 platform user, you have the following rights regarding your personal data:
- Right of Access: You have the right to request a copy of the personal information we hold about you.
- Right to Rectification: If your information is inaccurate or out of date, you may request an update through your account dashboard or by contacting our support team.
- Right to Erasure: You may request the deletion of your account and personal data, subject to legal obligations that prevent the immediate removal of certain financial records.
- Right to Restrict Processing: In certain circumstances, you may request that we restrict how we use your data while your query is being resolved.
To exercise any of the above rights, contact our support team at [email protected]. Requests will be processed within a reasonable timeframe.
Data Security, Policy Updates & Contact Us
Data Security Measures
1090 implements a range of technical and organisational measures to protect users' personal data from unauthorised access, disclosure, alteration, or destruction. These measures include:
- SSL encryption for all data transmitted between users' devices and our servers.
- Account passwords are stored in hashed form and cannot be read directly.
- Access to the user database is restricted to authorised personnel only.
- Continuous monitoring for unauthorised access attempts and suspicious activity.
While we take all reasonable measures, no digital security system can guarantee absolute protection. We encourage users to also take care of their own login credentials.
Changes to This Privacy Policy
1090 reserves the right to update this privacy policy from time to time to reflect changes in our services, technology, or legal requirements. Any changes will be published on this page with an updated effective date. Continued use of the platform after changes are published will be considered acceptance of the updated policy. We encourage users to review this page periodically.
How to Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or your personal data, please reach out to our team:
- Email: [email protected]
- Response time: Within 24–48 business hours
- General enquiries: Review page FAQ for immediate assistance
Effective Date: January 2026
Understand How Your Data Is Protected — Register with Confidence Today
1090 is committed to protecting the privacy of every Malaysian user. Once you understand how we handle your data, you can register with confidence or log in to pick up where you left off.